Retail
Nakheel Retail: 65% Online Revenue Growth in One Year
A real-time inventory sync layer eliminated overselling and unlocked a new online revenue stream.
Situation
Nakheel's 40 stores and one online store managed inventory independently, causing frequent overselling during promotional periods and customer complaints.
Approach
We built a real-time inventory synchronization layer connecting the existing POS network to a new headless storefront, launched storewide over a single weekend.
Outcome
Online revenue grew 65% year over year, overselling incidents dropped 90%, and the unified loyalty program now drives a third of repeat purchases.
Key Metrics
+65%
Online revenue growth
-90%
Overselling incidents
33%
Repeat purchases via loyalty
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